Privacy Policy qrpay888

1. Information We Collect

When you register or use qrpay888 services, we collect two main categories of information: information you provide directly and information collected automatically while you use our platform.

Information you provide directly:

• Full name as shown on your identification document (MyKad or passport)
• Active email address
• Malaysian mobile phone number
• Date of birth (for age verification purposes — users must be 21 years of age or older)
• Bank account or e-wallet details such as Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency (USDT, BTC, ETH) for processing deposits and withdrawals
• qrpay888 account username and password

Information collected automatically:

• IP address and approximate location based on IP
• Device type, operating system and web browser used
• Login records, game activity and transaction history
• Browser session data and cookies
• Pages visited and time spent on each page

2. Purpose of Collection and Use of Information

qrpay888 uses the information collected solely for legitimate platform operations and to provide quality service to users. Your information is used for the following purposes:

• Account management: Creating, verifying and maintaining your qrpay888 user account securely.
• Payment processing: Processing deposits and withdrawals through your chosen payment method — including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency.
• Identity verification: Ensuring all users meet the minimum age requirement of 21 years and comply with the international licensing requirements of our platform.
• Service communications: Sending notifications related to your account, transactions, bonuses and important policy updates via email or in-platform notifications.
• Customer support: Enabling our 24/7 support team to assist you via live chat or email with relevant and accurate information.
• Platform improvement: Analysing usage patterns in aggregate to improve the performance, design and user experience of the qrpay888 platform.
• Legal compliance: Meeting the reporting and compliance requirements set by our regulatory body and international licensing authority.
• Fraud prevention: Detecting and preventing fraudulent activity, unauthorised access and misuse of the platform.

3. Information Sharing and Disclosure

qrpay888 does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. However, in the following limited circumstances, disclosure of information may occur:

• Payment service providers: Transaction information is shared with payment gateway providers (such as FPX banks and e-wallet operators) solely to process your deposits and withdrawals.
• Technology providers: Some components of our platform are operated by third-party technology providers who are bound by strict confidentiality agreements and can only access the data needed for their specific functions.
• Legal requirements: If required by law or a valid court order, qrpay888 may be obliged to disclose certain information to the relevant authorities.
• Platform rights protection: In cases of confirmed fraud, breach of Terms and Conditions or serious security threats, we reserve the right to disclose relevant information to the appropriate parties.

4. Data Storage and Security Measures

The security of your personal information is qrpay888's top priority. We implement multiple layers of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration or destruction.

Technical measures implemented:

• SSL/TLS data encryption during transmission of information between your device and our servers
• Encryption of data at rest for sensitive information such as passwords and financial details
• Server infrastructure protected by enterprise-grade firewalls
• Intrusion detection systems and 24/7 monitoring
• Regular data backups with tested disaster recovery procedures

Data retention period:

qrpay888 retains your personal information for as long as your account is active and for the period required after account closure for legal compliance, dispute resolution and accounting purposes. Data that is no longer needed will be deleted or anonymised in accordance with our standard procedures.

5. User Rights Regarding Personal Data

As a qrpay888 user, you have the following rights in relation to your personal information. To exercise any of these rights, contact our support team via live chat or email:

• Right of access: You may request a copy of the personal information we hold about you at any time.
• Right of rectification: If you find any information that is inaccurate or outdated, you have the right to request an immediate correction.
• Right of erasure: You may request deletion of your account and personal data, subject to the retention requirements imposed by law and our licensing regulations.
• Right to restriction of processing: In certain circumstances, you may request that we limit how your data is used while a query or dispute is being processed.
• Right to object: You have the right to object to the processing of your data for specific purposes, including marketing communications. You may unsubscribe from promotional emails at any time through your account settings.
• Right to data portability: You may request that we provide your personal data in a machine-readable format for transfer to another platform where applicable.

We will process all requests relating to user rights within a reasonable time. 24/7 support is available via live chat and email in Malay and English.

6. Cookie Policy

qrpay888 uses cookies — small text files stored on your device — to improve the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

• Essential Cookies: Required for basic platform functions such as login verification, user sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect statistical information about how users interact with the website — entirely in aggregate form and without identifying individuals.
• Functional Cookies: Remember your preferences such as language, display settings and login information for ease of use in future sessions.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience on the qrpay888 platform.

7. Underage Users

The qrpay888 platform is strictly for users aged 21 and above only. We do not allow registration or use of the platform by individuals under the age of 21 under any circumstances.

During registration, you are required to confirm that you are 21 years of age or older. qrpay888 reserves the right to request proof of age verification at any time, and accounts found to belong to underage users will be closed immediately without any refund.

If you are aware that someone under the age of 21 has accessed our platform, please contact our support team immediately via live chat or email at [email protected].

8. Changes to This Privacy Policy

qrpay888 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material updates will be communicated to registered users via email or in-platform notification at least a few days before they take effect.

The "Last Updated" date at the top of this page will always reflect the latest version of our Privacy Policy. By continuing to use qrpay888 services after any update, you are considered to have read and agreed to those changes.

We encourage you to review this Privacy Policy page periodically to ensure you remain informed about how we handle your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or qrpay888's handling of your personal data, please contact us through the following channels:

Our 24/7 support team is available to assist you via live chat directly within the platform or by email in Malay and English. We will respond to any privacy-related enquiries within a reasonable timeframe.

Email: [email protected]

For disputes that cannot be resolved directly with our team, you may refer to the relevant regulatory body under our international licensing framework.